Uncategorized Articles

Why Is My Thermostat Blank?

October 16, 2020
Why Is My Thermostat Blank?

It is an โ€œOh no!โ€ moment when you approach your homeโ€™s thermostat and see its screen is blank. Is it serious? Does it mean your furnace, heat pump, or air conditioning is broken? Not necessarily. In fact, most of the time, it is something minor and can be easily fixed.

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How to Set Your Programmable Thermostat

September 6, 2020
thermostat. woman's hand setting the room temperature on a modern programmable wall heater. closeup

With all the options available for setting your programmable thermostat, it is easy to get confused. Of course, this defeats the purpose of a programmable thermostatโ€“โ€“it is designed for you to โ€œset it and forget it,โ€ making your life easier. Naturally, anything can be confusing at times, so feel free to contact our qualified Dave Broussard AC & Heating team members with any questions you may have about your programmable thermostat.

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Left it cleaner than when he started!

April 23, 2020

“Replaced ductwork and did great job! Left it cleaner than when he started! Defโ€™n recommend!!”

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“Made sure all details were covered…”

April 23, 2020

“Josh and Shawn did a great job! Made sure all details were covered before they left. Highly recommend Dave Broussard.”

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Our Policies Regarding COVID-19

April 23, 2020

To our clients: As a company that delivers in-home service, we feel it is important to keep you informed of our evolving policy to lower the risk of spread of the COVID-19 Coronavirus while we continue to provide you with the high level of service you expect from us. We are following the World Heath…

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April 6, 2020

“Great Job!”

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April 6, 2020

“Gresat day. Thanks for your work.”

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February 28, 2020

“Always pleased with the work Justin does, he is very polite, friendly, and knowledgeable. He always does a great job. I highly recommend this company, Justin, and everyone should get the annual maintenance program it is worth it.”

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February 12, 2020

“Love Michael, he is very professional and very patient with crazy old women. Thanks for all the help!”

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January 31, 2020

“Just had Nason come service my ac units. It was so refreshing having a friendly professional experience. He was honest about the status of my ac units. Gave me info on how their company can help me in the major fixes coming down the line and assured me they are there to help. Such a…

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January 31, 2020

“Nason performed preventative maintenance on my a/c and after he informed me of some areas of concern. He also gave me a quote on cost to repair the issues. He was very polite and informative.”

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January 12, 2020

“Nathan was very knowledgeable and helpful in explaining how getting the maintenance service would be beneficial to us. He worked very efficiently and was very polite and professional. He went above and beyond to take the time to explain the process and care of our unit for today and future visits! His service was fantastic!…

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January 8, 2020

“Nason Bernard with Dave Broussardโ€™s A/C & Heating was very professional & did a wonderful job fixing my heater. I came home on my lunch break from work and he was there waiting when I arrived. He was moving quickly to get the job done, so I could go back to work in a timely…

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December 31, 2019

“I have been a customer since 2007, and have had nothing but positive experiences with Dave Broussard AC and Heating. From the phone calls for scheduling to the technicians who perform maintenance, everyone is so polite and professional. I would recommend them to anyone who needs AC / Heating services.”

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November 11, 2019

“Great service. Nason is very friendly and knowledgeable. Performed service, found a problem, and had it repaired in less than an hour.”

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September 27, 2019

“Justin is a true professional and we were impressed with his work.”

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September 14, 2019

“My tech was friendly honest and very knowledgable.”

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September 10, 2019

“I have been a customer of Dave Broussard AC and Heating since they installed my HVAC system eight years ago. During the twice yearly checkups on the system, I have been extremely impressed with the knowledgeable technicians and their attention to detail. For the very few times that there has been a problem with the…

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September 4, 2019

“We have been using the services of Dave Broussardโ€™s A/C and Heating for over 10 years. Kendra (by phone) and their technicians have always been courteous, knowledgeable and professional. Last week just prior to the holiday with temperatures in the 90โ€™s our A/C stopped working. Their technician Kyle came out and quickly diagnosed the problem.…

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August 18, 2019

“Nason Bernard did a great job explaining a solution within my budget to fix an issue with my upstairs units. He took his time, was very thorough & was genuine in his knowledge and advice.”

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August 9, 2019

“Nason did a great job. Thanks, Debbie”

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July 16, 2019

“Technician was thorough, efficient, and knowledgeable. He arrived in the late evening and immediately set about checking out the situation, cheerfully assuring us that this is simply part of the service Broussard provides their customers and he is pleased to be able to assist us. He is an excellent representative of the company, clearly valuing…

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June 22, 2019

“DJ was prompt, polite and cleaned all 3 units in a short amount of time.”

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June 7, 2019

“Pleased with DJ’s work”

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June 3, 2019

“Colby was professional, thorough and informative while performing regular maintenance. He represented the quality customer service of Daveโ€™s!”

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May 20, 2019

“Excellent service Thank you”

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May 16, 2019

“DJ was our tech. Exactly on time (8am), professional, knowledgeable, and polite, one of the few technicians I would recommend without reservation. Kept me informed while he was working, I really canโ€™t say how impressed I was with his performance and his competency. Donโ€™t let his youthful appearance fool you, this man knows his job!!”

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May 15, 2019

“Everything was professionally done.”

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May 1, 2019

“The installation of the new Lennox compressor and air handler went very well. The old ducking was replaced with new flex hose, that made the attic more usable . The installers were very knowledgeable and efficient. The entire job was finished in very good time, with all my questions about the new unit answered. The…

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May 1, 2019

“Great customer service very professional!!!!!!!”

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April 17, 2019

“friendly, knowledgeable tech, on time and took care of business.”

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April 16, 2019

“Justin did an excellent job, quick and efficient. He explained everything that he was doing as he was working. Great job.”

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April 16, 2019

“Technician arrived on time, very friendly and did a great job completing the service of our unit.”

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April 12, 2019

“Kyle Duhe was on time and dressed very professional representing the company well. He explained what he was doing and was very respectful as we had friends drop over to visit and we hardly knew he was there. When finished he suggested another helpful service and told me my unit was in good shape. Thank…

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April 10, 2019

“Kent arrived at 8:00 a.m. as scheduled and was done by 10:00 a.m. Very thorough check up. Explained everything he did with system. The blower was filthy; had not been cleaned since system was installed. Kent removed it and cleaned it. After his maintenance was completed, I could feel a difference in the A/C –…

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April 4, 2019

“I had Justin and Chuck and they were FABULOUS. The cleaned my ACs so well they seem new. They were so nice and helpful as well. If I could give them 6 stars I would.”

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March 25, 2019

“Extremely excellent!!!”

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March 15, 2019

“Great work by Nathan”

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March 15, 2019

“The installers were very professional and knowledgeable. They were very neat and clean”

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March 7, 2019

“Dexter (CJ) came out to do scheduled maintenance on our central unit. His customer service was outstanding. He attended to his business with knowledge and courtesy. He is a positive example of the quality service people expect to receive from Dave Broussard AC and Heating.”

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March 4, 2019

“The technician did a great job and was very polite and friendly. He figured out the problem quickly and fixed it quickly.”

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February 14, 2019

“Nason Bernard did a great job! He was very thorough and addressed all of my concerns. I was very impressed, and wish to say thank you!”

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December 14, 2018

“Nason was friendly and very knowledgeable. He was able to answer all of my questions and explain them in layman’s terms!”

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October 23, 2018

“Very professional, DJ explained exactly what the service entailed before starting the maintenance service and gave updates throughout the service. Highly recommend this company!”

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September 29, 2018

“Always great customer service and knowledgeable technicians. Been with them for quite a few years and always satisfied”

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September 24, 2018

“DJ did all of the work. Very conscientious.”

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September 19, 2018

“DJ came out to look at the issue and found a major problem with the capacitor and changed it. He was nice to me and my family and really appreciated all the work and professionalism he showed.”

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August 23, 2018

“Always great”

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August 14, 2018

“Once again Justin has solved our problem. He is so professional and has a great customer service attitude.”

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July 19, 2018

“Thanks for the excellent service. Your office staff lady was excellent in helping us and Justin did his usual great job. I have and will continue to recommend your company to our friends and family.”

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June 27, 2018

“Great job!”

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June 27, 2018

“Tech was clear about what he was doing n what needs to be done. Very nice n polite guy.”

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June 25, 2018

“After several phone calls to resolve the labor warranty issue on the repairs to our 20 month old Trane XL a/c, the repairs were done quickly and efficiently.”

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June 11, 2018

“From our first phone call until the time our unit was completely installed everyone was so kind and helpful Our sales rep Paul was fantastic and checked on us often. Joe came and added freon to our old unit to try and get us some cool air to sleep. They came back the next day…

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June 8, 2018

“Very professional and respectful, knowledgeable about the products they are selling. Great work”

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June 5, 2018

“Excellent and prompt customer service from start to finish, no hassle! It was a pleasure working with Ann, Paul and Dave and all technicians through the process of choosing, purchasing and installing our new system! I highly recommend Dave Broussard’s AC!”

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July 21, 2017

“Easy appointment to make, very timely in responding. Very polite and very clean. He listened to each concern and made suggestions that could help long term. Very informative and made it easy for me to understand what exactly my unit was doing in terms I could understand and follow.”

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June 29, 2017

“Very helpful and knowledgeable great job”

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June 4, 2017

“Awesome service! Quick and knowledgeable.”

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May 18, 2017

“Jeremy Langley was very professional even though he had to wait on me..very knowledgeable ..”

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May 9, 2017

“They came the same day within 2 hours. Very quick service and very thorough! The technician was very polite and informative! They fixed my issue! So grateful! I had a very good experience! Don’t hesitate to call, you won’t regret it!”

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May 4, 2017

“This is 2nd time Jeremy has serviced my home. I actually requested him as I appreciate how professional he is. Brousard is fortunate to have such an excellent representation by this employee Greta Trotter”

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May 4, 2017

“Very nice young man and extremely knowledgeable….. answered all my questions and I will definitely call y’all for all my AC needs…..Aaron is an awesome technician”

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April 29, 2017

“Awesome and quick and on time. Tech was very nice and polite.”

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April 29, 2017

“Jeremy was very professional. I was very comfortable having him in my home and his explanation of what was required to get my AC unit running again was very knowledgeable. Thank you for the quick response to my service call.”

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April 27, 2017

“Quick response after hours and technician was very thorough and honest. I appreciated his respectfulness of our home.”

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April 21, 2017

“I received a prompt response for my request for service and a very efficient and convenient appointment day and time. Our technician, Jeremy Longley, was friendly, courteous, and knowledgeable. He performed the service and fixed our issues as well as giving suggestions for future improvement and information on useful products. I would highly recommend Dave’s…

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April 18, 2017

“Good job in a timely manner.”

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April 13, 2017

“The service guy was very informing with us letting us know everything he was doing. I really did appreciate that. It was an excellent experience with him.”

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April 12, 2017

“The technician sent to my home was very knowledgeable and forthcoming in sharing his expertise about replacing a air handler. He was very nice and personable. I really appreciated him taking the time to answer all of my questions.”

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April 11, 2017

“First class service kept me aware of progress took his shoes on when he was inside new his business”

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April 10, 2017

“Jeremy was very polite and professional. He found and corrected the problem in a very timely manner. Extremely pleased with his work.”

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April 9, 2017

“Jeremy was professional, courteous and efficient. Thanks!”

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April 8, 2017

“Great service!!! Quick response. Kyle was very knowledgeable and courteous. Thanks so much for your help.”

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April 5, 2017

“Very professional.”

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April 3, 2017

“He was a good respectful worker”

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April 2, 2017

“Very professional and did a great job.”

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March 31, 2017

“Great service. Service tech was really nice and knowledgeable and answered all my questions. Dave Broussard put in my system last year and the energy savings and efficiency of the unit are great.”

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March 29, 2017

“Amazing. The technician was very polite and got the job done is great timing.”

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March 27, 2017

“The technician was very professional and polite.”

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March 16, 2017

“Thanks for the check up!”

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March 10, 2017

“Jeremy was very polite and tolerant of my herd of dogs! I asked if there was a way to decrease the ac noise and he gave suggestions.”

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