Amanda
Dispatcher
12 Reviews
“Nason came to diagnosis the problem late on a night before a holiday. He quickly diagnosed the problems (there were 3 in all) and was able to repair two on the spot. Andrew followed up after the holiday weekend to repair the final and largest of the issues. Amanda answered all our questions and concerns regarding payments and financial assistance. All of them were courteous, friendly, polite, and professional. They exhibited excellent customer service. It’s at times like these why we are so glad to be loyal customers of Dave Broussard A/C & Heating. Many thanks for such a great team of professionals!”
“I walked in for replacement filters. They had none in stock, had to order, Cody had them delivered to me a couple hours later.”
“AMANDA TOOK ALL INFORMATION TO RENEW THE SERVICE CONTRACT AND ALSO SCHEDULED OUR NEXT MAINTENANCE DAY. VERY PROFESSIONAL AND A HAPPY ATTITUDE.”
“Very professional and knowledgeable of the repair needed. Performed the required work very proficiently.”
“Al was very courteous and extremely helpful. He went out of his way to give us any help that he could and got our unit up and running efficiently. Amanda was very patient and able to get our part to us in a timely manner and sent Al to put freon in our unit until the part arrived. We appreciate all of the help from your team in getting our unit up and running.”
“Taurus was excellent. He came in and introduced himself, I showed him the unit , and he went to work right away analyzing the issues. He called me shortly and we came up with a plan of action, and he got it done.”
“Amanda and Nicole were extremely helpful and professional scheduling and answering questions. Our own technicians were impressed with Michael out in the field. The whole team made every effort to work us into their schedule swiftly. I use Dave Broussard A/C personally was happy to be able to refer them for our business as well.”
“I wanted to thank your staff for helping my elderly renter with her AC problems. With 100 degree heat my renter was without AC for about 5 days. The part was not due soon and it was getting tense. On Friday evening they created a miracle. Amanda, Kendra, and Nicole were working on a solution, along with your service people. THE MIRACLE- They located a temporary fan blade replacement and in case that did not work they brought 2 window units. I have been a happy customer for decades but this went beyond anything! Thank your people! They saved the day!”
“Daine was very courteous and patient with explaining all of my issues. Amanda is always very sweet and helpful with getting a technician out.”
“Amanda was very professional and even gave a courtesy call to tell me he was on his way. Al, was quick to find the problem(s). Fixed it to run, gave informative info on parts needed. Fixed what was needed, was very friendly and professional.”