“Kyle was very polite, professional, and knowledgeable. He completed our A/C service efficiently.”
“Everyone that I dealt with provided excellent service. The support from Cody and Hunter was fantastic, going the extra mile to keep me comfortable while we waited for replacement parts; just 24 hours for a replacement attic unit. The Service from all of the field techs was stellar, professional, and right on time! And Paul took plenty of time to ensure I was comfortable with the purchase. Techs ensured they didn't dirty my floors, and gave me absolutely nothing to complain about. Great job from all of your team!!”
“Been using Dave Broussard for a while now and have never been disappointed. Very professional and respectful. Always get what we pay for”
“My window type a/c stopped putting out cold air. Cody was unable to get the unit out of the frame and tried several different approaches to it. He called and spoke with someone and they tried to walk him through everything and still he was unable to get it out of the frame. He checked everything and was certain that the Freon level in the compressor was the reasoning for the inability to get cold air. The compressor on my unit did not have a "valve" or "plug" for Freon to be added to it. He stated he could install one and then gave me the cost options. I asked him to have someone from sales contact me so we could consider other options. We decided to go with a mini split unit which was installed yesterday. Cody is friendly and receptive to discussion which has always been a character of all employees of Dave Broussard A/C & Heating.”
“A/C was repaired the same day we called! Service has always been fairly prompt. Parts needed were covered by Trane warranty. The labor charge was pretty steep for a job that took well under an hour – that’s my only disappointment.”
“Kyle has serviced my A/C in the past and has always done a great job and is very professional.”
“Explained everything that was needed and easy to work with.”
“Justin was completely thorough, professional, & kind. Thank you Justin for your professional courtesy!”
“Joshua and Shawn arrived promptly at the time scheduled. They immediately surveyed the area in order to appropriately remove my old unit and discussed with me what they could do to install the new ductless unit. They removed the old unit after a considerable amount of difficulty getting it out and not making any damage. They took their time and didn't appear to be hurried to get the job done. They were actually meticulous in doing their work. The guys worked as a team. When I didn't like the size of the base for the outdoor unit, Joshua got on the phone and was able to get a smaller size base that fits appropriately to the size of the outside unit. They were both friendly to me and my wife and in spite of the heat outside they continued to do their work. I was overall impressed by the way that everything was totally CLEANED up from the yard and in the sunroom. Shawn even asked to borrow my wife's vacuum and vacuumed the flooring indoor. Joshua spent time answering all questions about how to use the unit and spent at least 30 minutes answering and showing my wife how to operate the unit. These guys live up to the ongoing relationship that I have had with Dave Broussard A/C for the past 10 years.”