Maintenance Repair in Broussard, LA 70518

“Call for service on Thursday and they came out on Friday. I had a previous quote with them so call and wanted work to be done. Angie created the invoice my total was $3500. The technician came on Friday and we spoke about the job. He spoke about something I wasn't having done. Technician called the and the salesman came home about 20 minutes after. Now the salesman man came and explain to me about the unit, I proceed to tell him I only want the furnace board change, but trying to convince me to run my credit by telling me it's a soft inquiry and I told help to get approved is ahard inquiry to get pre-qualified is a soft inquiry. The salesman process to leave and tell the technician to do the job as what the invoice says. Remind you I just told him I'm only doing the furnace board. I call Angie, to tell her I only want to do the furnace board she says" the invoice is already made" I asked so I'm not able to change my mind? Then she says we'll he already taken down the drain pain. I told her that's fine, but I only want the furnace board done. So I was forced to pay for the drain pain because the technician had taken it down already. Now unit still not working technician promise he would be back Saturday morning for 9:00 A.M. Technician showed up around 3:30 P.M. after I called the office. Technician( Seth) says he believe the board is faulty and it happens sometimes. At this point unit still not working. Sunday morning Seth rings the doorbell because he forgot his tools in the attic. Now top it off on Monday I get a phone call from the office asking if it's okay that they send another technician to try and fit the issue.. At this point yes I need it to work. In do time I will need another unit, bur I know it was just the furnace board need to be changed. I explained that I will get the unit in a few months due to my situation I am not able to run my credit. So, they want me to pay the $3500 and still do the $13000. When I'm ready. It was pointless and it's my money. This was my bad experience with Dave's Broussard A/C”
- Mary L.

Air Conditioning Replacement in Broussard, LA 70518-5100

“I don't think you would want to share what I have to say. Not necessarily about the service, but your charges!!! In March Parker made a service call and found our variable blower motor needed to be changed. We were charged $1,918 for the blower with an additional $94.00 for the service call. Then this week May 27 we had to make another call and was told our drain was clogged. Landon was the serviceman and we were charged $285.00 for the call and to clear the drain. My thoughts are the while Parker was here in March troubleshooting shouldn't he have also checked the drain ??? We purchased a Lennex unit from Dave Broussard 3 years ago because his price was more reasonable….But now I realize he must be making up for it in his maintenance program and service charges. Will definitely keep this in mind in the future!”

- Millie D.

Air Conditioning Repair in Broussard, LA 70518

“COMPANY REP ARRIVED IN A TIMELY MANNER. PARKER WAS POLITE, PROFESSIONAL AND A GOOD COMMUNICATOR. HE INITIATED THE REPAIR AND COMPLETED THE WORK, ALL WHILE EXPLAINING THE PROBLEM AND REPAIR PROCESS. HE IS AN ASSET TO YOUR COMPANY.”

- GLENN R.

Air Conditioning Maintenance in Lafayette, LA 70508

“Thank you for the exceptional service and the service technician was very knowledgeable and took the time and explained everything. Will definitely.call you guys back for my ac needs.”

- Robert O.
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