Daine
Service Tech
284 Reviews
“They did a great job replacing my inside AC on my attic. I waited a few days to write this review just to be sure everything worked well. But everything is blowing beautifully, my house is cool and i have a 10 yr warranty. I would definitely use this company again.”
“Very friendly and professional. A definite asset to the company. Job was neat and in a good time frame with safety in mind.”
“I just have to say, your company is the best. Daine just left from here and I can't say enough good things about him. He did a great job”
“Daine was very nice and clearly explained the repairs that were needed. Great experience. Fast, reliable service.”
“Very friendly and professional service. All my questions were answered.”
“The breaker to our heater flipped yesterday. This had never happened before. Daine with Dave Broussard A/C & Heating found that the breaker switch was not working properly. He installed a new breaker, checked to make sure everything else was working. Daine was professional and friendly. He explained what he checked and why. Thanks for the excellent service.”
“This is a new employee for you but he was excellent and very thorough I hope I remembered his name otherwise please check you work orders because he should get credit thank you”
“Always friendly, knowledgeable, and makes us feel comfortable in the way things are explained to us.”
“He was very professional, thorough, and informative. He preformed great housekeeping after completing his work. Highly recommended”
“Daine did an excellent and thorough job. I have a large Trane unit and 2 Mitsubishi mini-splits.
He inspected and cleaned them all very patiently.
and explained why he had to “test the heater “ so I wouldn’t complain about the heat. I was extremely satisfied with his professional service. He left his work areas just like he found them and did a great job!”
“very satisfied with the repair, he stopped to explain how he fixed the problem and showed me a picture of the repair work”
“Daine was efficient, professional, and thorough.”
“Daine always does a fabulous job with all of my properties. He is knowledgeable, courteous, and accommodating.. In addition to the regular maintenance, he provides explanations and troubleshoots potential future problems so that I can be proactive. I highly recommend Daine and Dave Broussard AC.”
“Daine was able to fix the water leakage from our inside A/C system. He seemed very knowledgeable and explained everything he did, and offered us advice for what to do to prevent this problem from occurring again.”
“Landon is a great tech. Quick service also.”
“Call late Sunday afternoon with a generator issue. Diane called not long after I was told that someone would contact me. Forty five minutes later he arrived at my house and quickly found and fix the problem.
Great service …..”
“Daine is very nice, knowledgeable and professional. He explained the problem and solution and issue was resolved. I was aware of cost before he started and offered information. Very satisfied and so glad Dave Broussard is our ac people.”
“Daine and the other technicians are always top notch with service.”
“Daine did a fantastic job installing the Apco indoor air quality system. He was on time and did the job in professional manner. I’ve come to rely on Dave Broussard A/C For all of my air conditioning and heating services. I am definitely a repeat customer and highly recommend their services.”
“Always a pleasure working with Daine. Professional and thorough.”
“Tech arrived the same day I called. Work was performed quickly and completely. Recommended!”
“Daine was awesome. He was very knowledgeable and helpful. He is the main reason I am strongly considering a maintenance plan.”
“Incredibly professional and knowledgeable. Send Daine for my next service”
“Daine was very professional and informative.”
“I was satisfied with the service as well with the service person. The service person was very courteous and he explained everything to me about the repair, in a way that I would understand. Yes, I am very pleased.”
“Wonderful person. Helpful, friendly, knowledgeable. Did a great job . Thanks “
“Excellent service. Explained new thermostat and new functions. Very professional checked outside unit and unit in attic while he was here.”
“Daine came out to check my generator. He was very professional and I was very pleased with the service he provided. I am currently under contract for maintenance with Butcher, but as soon as my contract is completed, I will be switching service to Dave Broussard A/C because of the service I received with Daine.”
“Very professional, made things easy to understand and what to do to avoid the problem again.”
“Very professional and knowledgeable. Great attitude. Found the problem and got us comfortable quickly. Thanks!”
“As always, Daine was prompt, professional and thorough. He handled a difficult situation with patience and he followed up after he left.”
“Diane! He absolutely crushed it! On an emergency late night call came and fixed our AC in short order. My family was able to sleep in a cool house and I am very thankful for his quick trouble shooting and repair. Veteran friendly, professional and effective. I will use Dave Broussard A/C & Heating every time!”
“Dave Broussard A/C and Daine have been taking care of us for as long as we can remember. We don't fear summer heat knowing they are a phone call away.
We have an older system, and they have been patient and excellent helping us stay cool.
They are simply the best.”
“Dave Broussard A/C and Daine have been taking care of us for as long as I can remember. They are always spot on and excellent in every aspect, and we are forever grateful for all they do.”
“Great customer service in scheduling and dealing with the repair technician. Everything was explained in detail and pricing was fare and detailed. I will never call a different AC repair company other than Dave Broussard. Thanks so much.”
“Daine was efficient, professional and courteous at all times. Daine is an asset to your organization. I would appreciate having Daine care for my air and heat needs on a regular basis.”
“Duaine is very courteous and sets out his utmost professional service. Thank you. Karen Dugas”
“Thank you Dave Broussard for always taking care of my air conditioner and for always sending kind professionals to do the job. They are always knowledgeable and do the job efficiently each and every time. Thanks for keeping me cool! “
“i can honestly say this; I am not looking to change service providers now that Dave Broussard has done a good job on my 3 residences so far!!
Thanks, Chris St. Amand”
“On time. Personable. Worked hard in heat for 2 hours on ac units semiannual inspection”
“I was so very lucky to have Daine show up after hours within less than 20 minutes. He was quick to determine the problem and had a solution. Temporary short term fix to keep me cool, while a part can be ordered.”
“Daine was prompt and professional. He discovered the problem and repaired my blower motor. He also checked out the outside unit. He answered all my questions to my complete satisfaction. He even serviced/checked the outside unit in the rain.”
“Great service. Found issue in a timely and professional manner. Thanks for you great service.”
“We have been using you guys for 5 years and have always had a great experience! Daine is very knowledgeable and does a great job!”
“Mr. Daine arrived on time. He advised what he was going to do and went directly to work. He explained what was going to happen and proceeded. He tested the generator and changed out the UV light on the air conditioner. He tested the system and everything was working as it should.
It is my opinion that Mr. Daine knows what he is doing and gets the job done in short order. He is a credit to his profession and an asset to your company.”
“Daine identified issues with our air quality and accumulation of dust and mildew. He provided recommendations including special light to assist with killing mold and mildew. Prompt installation occurred next day and we are very pleased. Thank you Daine and Dave Broussard A/C and heating.”
“Very pleased with Daine and his service. He explained everything to me that he was going to do before he serviced the air conditioner and then told me after how it went. I even added something to the call after he got here and it was not a problem. He looked at the issue and gave me a quote on the spot which i thought was a fair and reasonable quote. I will definitely stay with Dave Broussard. My husband uses them at his business and also has been happy with them.”
“Daine was efficient, pleasant and got it all done in what seemed (to me) reasonable time. My dog loved him too!”
“Daine a great Service Technician. Zack & Wyatt did a wonderful job installing new A/C.”
“You never enjoy an experience when you have some repair problem, but your tech made it as agreeable as possible. He was very professional, courteous, and informative.”
“Your service man was very professional, very polite, and did a good job for us.”
“Daine explained everything in detail. Was very helpful in making me understand what and why certain things needed to be done to our A/C.”
“Always professional, thorough, and courteous!!”
“We have a service contract and our winter inspection was done last week. A small problem was found. One of the heat sensors was buzzing and it was recommended that it be changed. The work was quickly done and we are very satisfied with the quality & professionalism provided by Daine who serviced our unit. Thank you. We are good now for the cold weather.”
“Awesome and friendly service! Thanks Daine!!”
“Showed up early and worked on replacing my inside unit until it was completed. Very professional and polite. So far everything seems to be working fine. Based on previous dealings with Dave Broussard AC and Heating, I would definitely recommend!”
“Very knowledgeable, impeccable promptness, a much better service experience than the local bozo we previously had. Highly recommend this company.”
“Very skilled and thorough service performed! Appreciated advice given for future need items that will need to be replaced or ordered!”
“Daine, has always explained things very well, along with performing the work that needs to be done.”
“Calm, cool, respectful and professional. Daine’s service ethos was better than I could have hoped.”
“Service techs are always knowledgeable and polite. They explain the service along with the maintenance. Also would give their personal opinion but never pushy .”
“Work in progress! Difficulty with parts but these guys are working with me to get it right! All you can ask!”
“My AC needed a repair. I made an appointment for 5pm on Monday July 31. My serviceman was on the person before me completing their service. He was not able to get to me until 7pm. He did come and replaced the part that was broken. We worked out a payment method and I slept in cool air again. Thanks for the good job!”
“Everyone… From beginning to end was absolutely outstanding. Nicole was very friendly and helpful, Amanda had a tech onsite within 1 hour, Kendra was prompt on scheduling Michael out by next day for a unit quote. Next day late on Friday evening Daine and Mike came out and put in window units which cooled my home off within a few hours until my new unit was installed. Seth and Zack were amazing as well with installing my unit within the next week. I am so very grateful for everyone involved in the process who helped to get me cooling and completely taken care of and I absolutely love my new unit. I would highly recommend Dave Broussard AC and all of the friendly and helpful staff!”
“Daine is Just a plain down to earth guy that loves to talk to you. It is a pleasure being around him “
“Daine did a great job fixing what a non qualified ac tech messed up. We have cold air & our system is running like it used to. Y’all be mindful who ya let work on your a/c system, because not all of them know what they are doing. Appreciate the great service Dave Broussard & Diane Kern.”
“Quick service by professionals! Diane is great ac tech & a nice guy!”
“Sunday my unit stopped working so i called later that morning and the tech came out and cleaned out my drain and removed the water from pan under unit in attic and the charge was $400.
I thought this was a little high for 20 mins work.”
“I would like to thank Daine and Andrew for their prompt response to Service my AC . In this sweltering heat it is nice to know Dave Broussard AC and Heating is just a phone call away to solving all your AC needs. Thanks Again to all the staff!”
“Diane came after hours one evening to check on our units after a bad lightening storm. He was very helpful and knowledgeable about our specific units and what they needed to run again.”
“I wanted to thank your staff for helping my elderly renter with her AC problems. With 100 degree heat my renter was without AC for about 5 days. The part was not due soon and it was getting tense. On Friday evening they created a miracle. Amanda, Kendra, and Nicole were working on a solution, along with your service people. THE MIRACLE- They located a temporary fan blade replacement and in case that did not work they brought 2 window units. I have been a happy customer for decades but this went beyond anything! Thank your people! They saved the day!”
“Technician was professional, courteous and efficient.”
“Prompt service late on a Friday afternoon. Quickly discovered the problem and got our A/C up and running for the weekend”
“Fast response, friendly and professional. We have used DB before and we had no doubt that we would call them this time. BTW, less than one hour for repair.”
“Daine,Ryan, Seth, and Zack was very knowledgeable, respectful, and hard working. I recommend Dave Broussard AC and heating to my family and friends”
“Quick response to request for service. AC was working again in no time.”
“Daine was awesome. He always is. He is my favorite and I’m so glad when it’s him that comes to take care of our problem.”
“Came out on a weekend and repaired my A/C immediately. Professional and courteous. Knowledgeable.”
“Arrived to a late afternoon call last minute troubleshooted the problem and repaired immediately. He was very professional and skilled. Now my home is cooling. Thank you”
“I telephoned the office on a Friday around lunch. I spoke to Amanda. She was very nice and informative. She added me to their service board and advised me to wait for a call from a technician. I called back a few hours and spoke to Nicole just to make sure I didn’t miss a call. Amanda was just as nice and helpful. She checked the board to see where I was in line. She told me that I was next and that I should be receiving a call soon. Daine Kern called and said that he was 10 minutes away. He arrived at my home within that time frame. He was informative and thoroughly explained the issue with my unit. He told me the price before changing out the part. We further discussed getting quotes for new units. He educated me on “zoning” and that it may be a possibility for my home. I currently have 2 units – 1 for each floor. Replacing will be pricy. He informed me that Kendra would be contacting me to schedule a consultation. We also discussed regular maintenance. I was very pleased with this staff. I have been searching for a new company to take care of my heating and cooling needs. I believe I may have found my match. Great team!”
“Daine was very professional and went out of his way to help us. We are happy campers.”
“Excellent Repair Service, very professional and excellent customer service.”
“Daine was prompt, courteous, experienced & concerned about issues he noticed at my residence. Gave me info to help with issues. Very caring person!”
“Very professional! Good experience”
“Daine was very courteous and patient with explaining all of my issues. Amanda is always very sweet and helpful with getting a technician out.”
“He had been to our home before and was familiar with our unit. He was Courteous, professional; and competent.”
“DAINE ARRIVED VERY PROMPTLY AND DID AN EXCELLENT JOB IN REPAIRING MY SYSTEM AND TO CHECK IT OUT. HE ALSO GAVE ME SOME EXCELLENT TIPS ON HOW TO REDUCE MY HUMIDITY LEVEL IN MY HOME AND TO QUIET DOWN MY UNIT BY RUNNING MY LINES OUTSIDE OF THE WALL AND INTO THE ATTIC THROUGH THE OVERHANG. HE ALSO TOLD US THAT WE WERE GETTING DUST IN THE HOUSE BECAUSE THE TWO BOXES IN THE ATTIC NEEDED TO BE CHANGED.”
“Very knowledgeable and personable. Explained the process of checking our system. Very pleased.”
“Diagnostic examination and work was very thorough. Very friendly and very knowledgeable about the issues that were going on. SAME DAY SERVICE!!!!!! I highly recommend them to any and everyone.”
“Great work, very satisfied. Not one issue to complain about. Need to add Delcambre as a service city.”
“Another good experience (considering Heat and A/C problems are never really a good thing).
Daine is so pleasant, efficient, and knowledgeable. Also spoke with Michael earlier in the day about future system replacement and he as well was very courteous, patient, and seems genuinely interested in helping us find the best solution for our needs and price point.”
“Excellent service. Very knowledgeable and friendly. He offered good suggestions as well”
“Great job and tolerated 2 big rambunctious with a smile.”
“Daine came in and did a great job for us!”
“The technician was very knowledgeable and explained everything”
“Daine was extremely professional and friendly. Worked quickly and efficiently.”
“Daine was awesome. Customer service was on point & very friendly “
“Diane was very efficient and informative. He explained the problem we were experiencing with our thermostat in a knowledgeable and helpful manner.”
“good job, with good knowledge and finding the defect in a professional manner and explaining what the problem was and fixing it in a timely manner and well done”
“good job, with good knowledge and finding the defect in a professional manner and explaining what the problem was and fixing it in a timely manner and well done”
“Friendly, professional, and explained was he was doing, asking if I had any questions.”
“As usual the technician was clean, quiet, punctual, and polite.
The only problem was that the west side A/C unit was working fine up until the inspection. The technician reports that the 75 va transformer failed as he began his inspection of the unit, which resulted in a $327 charge to me. The unit is older and the transformer could have failed due to being disturbed, but the coincidence seemed odd.
Everything else went fine.”
“Daine came after hours on a Friday night and was very courteous. He was very informative for the issues with my HVAC and made a quick fix. He even took the liberty to look through my thermostat to make sure the settings were correct. 10/5 service, would highly recommend.”
“Daine came after hours on a Friday night and was very courteous. He was very informative for the issues with my HVAC and made a quick fix. He even took the liberty to look through my thermostat to make sure the settings were correct. 10/5 service, would highly recommend.”
“Our AC unit wasn't cooling as it should. I placed a call to Dave Broussard A/C and they sent Cody within a day. He diagnosed the problem and explained our options to us. We were contacted the next day with a firm quote, and once we gave the OK, the job was done the next day by Daine.
Both Cody and Daine were very professional and helped us to understand exactly what the problem was and were quick to get it resolved!”
“Dwaine did a great job. Efficient and kind!”
“Dwaine did a great job. Efficient and kind!”
“Was grateful that Daine came after hours when the problem occurred. He was very informative about the problem. As soon as the part came in I was notified by the office. Overall service was great. Daine did a great job installing the defective part. Many thanks to all involved in repairing my AC.”
“Was grateful that Daine came after hours when the problem occurred. He was very informative about the problem. As soon as the part came in I was notified by the office. Overall service was great. Daine did a great job installing the defective part. Many thanks to all involved in repairing my AC.”
“Was grateful that Daine came after hours when the problem occurred. He was very informative about the problem. As soon as the part came in I was notified by the office. Overall service was great. Daine did a great job installing the defective part. Many thanks to all involved in repairing my AC.”
“I don’t remember the two technicians that replaced the coil on our AC Friday morning 9/9, but I wanted to leave them a positive review. They did an excellent job, speedy and well done. They were also so pleasant and polite. I was running late and they had to wait on me but they did so without complaint.
Thank you!”
“Daine has repaired my AC on more than one occasion over the years. He knows right where to start and completes the job quickly. Highly recommended!”
“Thoroughly checked and cleaned filters, A/C unit. He was punctual and courteous.”
“Was very knowledgeable and help explain the thermostat to me. Was nice that he had been here before with the previous owners so he knew my system. Thank you!”
“Very courteous and professional! Great service”
“Diane was very polite and courteous. He took the time to explain everything and answered all my questions.”
“A/C would not cool house lower than 81 degrees and just kept running. I called on July 4 as I have a maintenance plan and was surprised the tech was able to come out that day. It wasn’t fixed though and he came back the next morning. He said it was fixed then after replacing the rectifier. After watching the thermostat, I wasn’t convinced it was corrected and Justin came out to inspect. He reset settings on attic fan and capped off freon and he said he will check it in a month to make sure no leaks are present. Seems to be working ok at present. All employees I’ve dealt with are courteous and professional.”
“We were happy he identified our problem and embarrassed also since we just needed clean our filter
.”
“Technician was courteous, respectful, patient, and worked hard in the heat to get me back up and running. Very happy with the service!”
“he really did a wonderful job and did not take him long to find out what the problem is and fix it”
“Daine is the total professional. He is extremely knowledgeable and able to explain the situation in layman’s terms. I wish every tech I deal with was as professional as he is.”
“Very professional and helpful and customer service was outstanding! All around excellent customer service and would recommend to anyone”
“Very professional and helpful and customer service was outstanding! All around excellent customer service and would recommend to anyone”
“Daine was very thorough and meticulous. I will definitely use this company to service my equipment ahead of all the rest.”
“Very knowledgeable, professional and quick service.”
“Daine was knowledgeable and fixed the problem right away. Daine thank you for spending the time explaining to us what was wrong and helping us decide the next step.”
“Excellent service! They came out in the middle of a heat wave and same day that I called. Daine was very professional and informative. Would highly recommend!”
“Called with an evening emergency with no ac. Called and a live person answered and promised someone would come this evening. They did and very satisfied and grateful for their service. Switching to them fir my ac and heat needs. Highly recommend”
“Even though it’s father’s day, he came out and repaired a/c. Very satisfied with his professionalism.”
“Diane, was extremely knowledgeable and helped us find some leaks in our AC unit and provided solutions and pricing in a timely manner.”
“Diane, was extremely knowledgeable and helped us find some leaks in our AC unit and provided solutions and pricing in a timely manner.”
“Arrived on time. Very professional.”
“Daine is very thorough and makes sure everything is done properly. He is polite and friendly. He even talks to my dog. Great employee that represents your company.”
“Great service as usual. Never in a rush to complete the maintenance”
“Very professional and prompt. Took care of business and reported problem with suggested ideas. I know I can trust him and the company!”
“I called Dave Broussard on a Sunday morning and they said they would send someone out. Lady was very courteous. Then I received a call from serviceman Daine, who was on his way. He called with an estimate of what was wrong and told me the price. He called after it was fixed and was very pleasant and professional in every way. The wait time was about 1 hour. I really like doing business with this company!”
“The service experience for ac repair was excellent, same day completion. . All parts were available and all service options were explained allowing me the opportunity to decide what action to take. The outcome was positive! The service technician Daine Kern did an excellent job….”
“Diane came out late Saturday night and got my unit up and running freon was low topped it off and check everything very professional and polite answered my question and concerns”
“Daine was incredibly professional and knowledgeable. We appreciate the timely service.
“
“Great customer service with Dave Broussard’s!
Many people were involved with our needs over the last few days and we will highly recommend them in the future!”
“Diane was very thorough with what he found in his inspection and gave great information on how to fix and upkeep everything. Thanks”
“had a check up and a themostate change out”
“Daine has worked on our Trane unit several times and is always very pleasant and extremely knowledgeable. We also really appreciate being able to get our unit repaired on a Saturday!
Thanks for the excellent service!”
“Daine was very professional, and did an outstanding job. Highly recommend Dave Broussard AC & Heating.”
“Diane, was very knowledgeable, helpful and friendly. Thanks for the quick response.”
“Technician was very knowledgeable and very polite. He replaced part & showed me the worn part & explained why it needed to be replaced.
I was very satisfied with the service”
“Daine was very professional. Had great knowledge our ac unit. Would definitely recommend Dave Broussard”
“Air conditioning unit wasn’t running. Called Dave Broussard AC and they came out quickly. Daine certainly knew his job and the AC was repaired quickly!! So glad we had Dave Broussard install our air conditioning system!! They were so efficient with installation and with after service! Thank you so much!”
“Diane was absolutely great! So polite, listened to all concerns and answered all my questions. He was very thorough with his responses & did a wonderful job!”
“Daine has been to our home several times for maintenance and repair and is very professional and knowledgeable. We are very pleased with the service provided.”
“Daine was polite and friendly. He serviced our unit in a timely manner, while explaining what was being repaired. He performed top notch service! Thank you for your assistance!”
“Awesome technician with the knowledge to perform all tasks on the entire system. Very Professional and friendly!
Thanks”
“Within 20 minutes of my call, Daine arrived. I explained the issue; and, he went right to work. He fixed the problem (hard start) quickly. Daine was very courteous and personable. I appreciate his prompt, knowledgeable service, especially on New Year’s Eve.”
“Diane was thorough and totally professional. He answered all my questions.”
“Daine did a great job.”
“Very thorough and transparent about assessment and explanation.”
“Daine did a great job. We would definitely appreciate having him to service our a/c; heating system again in 6 months. Thanks for a job well done.”
“Came out fast to check our AC
Didn’t take long and AC was fixed”
“Daine and Zach did a great job of read lacing the coil/air handler. They were very attentive to keeping the area clean, and minimizing the mess. They did the job in three hours, and kept me informed of what they were doing at every step.”
“The maintenance visit was exceptional. The tech was very knowledgeable and thorough. He spent the extra time to answer all my questions and give me pointers and tips to help ensure our system works great in between services. Thanks again. I do not feel like the plan costs too much considering the type of attention we were given. Thanks a ton.”
“Daine found the problem right away and addressed it promptly. He is very professional and knowledgeable. First time my daughter’s Lennox A/C needed service since she built the house 8 years ago. I wanted a local reputable Lennox service provide so I called Dave Broussard A/C and am happy I did. Thanks Daine!”
“Daine came out to our office and took a look as to why the AC was not working. The drain line was clogged. He cleaned the line and had us back up and running in no time. Great service. Nice guy. Explained why it was clogged and how to prevent it from happening again. Thank you so much!!”
“Took care of the issue quickly. From diagnosis to repair in less than an hour. Much appreciated. The whole process very simple and easy to go through.”
“VERY PROFESSIONAL, FRIENDLY AND HAD OUR BEST INTEREST IN MIND. WE WERE KEPT INFORMED OF THE SHIPPING OF OUR COMPONENTS ON A DAILY BASIS.
DAVE’S STAFF WENT ABOVE AND BEYOND OUR EXPECTATIONS.”
“Super professional service!
Daine was very kind and thorough. Will definitely use Dave Broussard again!”
“Mr.Daine was very Professional and answered all of my questions. Daine went the extra mile to make sure material, trash or any other product left behind was picked up and clean before he finished his job, because of the Dave Broussard team my family will sleep in a comfortable house tonight.”
“Daine has always given the best service. Very professional, courteous and knowledgeable. I have been a customer for about eight years since I moved from New Orleans and I love this team. Thank you Dave Broussard and Daine . Would recommend to anyone who wants a family they can always depend on. They will do whatever it takes.”
“Great service, reasonable pricing and very responsive. The staff is very helpful and friendly. Highly recommend. Five stars!”
“Diane & Justin are both professional technicians. Came in & diagnosed the problem, ordered the parts, came back & installed them. Had me back up & running in a short time.”
“Couldn't be more pleased with Daine's professionalism. Thanks for superb service!”
“Professional, knowledgeable, efficient, as well as courteous.”
“Competent service tech and very friendly”
“Daine was very professional and knowledgeable!!!!! Would recommend him to everyone, it was awesome to know he was an veteran!!!! Great job 5 stars ⭐️”
“Service was swift and very good. Technician polite and informative.”
“Service appointment on a Sunday was super quick. Daine was awesome (both very professional and friendly). He had our AC up and running in no time.”
“Diane is very courteous, professional and informative. He provided precisely what we requested plus more.
jtn”
“The employees are always extremely friendly and helpful while eagerly handling any service requested.”
“Diane kept us informed as he went through the Pm process. As a result he found a Freon leak that had not been detected in a previous pm by another company. He also informed me that they are now an authorized Lennox dealer and the unit was under warranty with the possibility of an extended warranty, which was not communicated to me by my previous service company. As usual, Dave Broussard AC provided excellent service!”
“Kendra was very responsive and professional in setting up our maintenance appointment. Daine was right on time and went the extra mile to perform our maintenance. We appreciate the trustworthy service!”
“Daine was very professional. Quickly diagnosed and repaired the problem with the AC unit.”
“Diane was excellent. Professional in his work and very knowledgeable as well as friendly”
“Daine was thorough on his inspection of my unit when I called with a problem, he showed me exactly what was wrong and made suggestions, then he arranged quickly a consultation with the salesman. Michael came on a Saturday and explained my options and helped me make a budget friendly decision and arranges my install within a few days. Seth and Zach did an excellent job today with my A/C install. They were efficient, knowledgeable, and friendly. The second crew that came to help were kind and helped me program my thermostat. They all worked together to get the job done and help me and my family get comfort from the heat. Seth answered all of my questions with professionalism, and the crew cleaned up like they were never there. I would highly recommend their service.”
“After placing a call for service, I was notified shortly there after, that Daine the service technician would be arriving in approximately a half an hour. He was friendly, courteous, presentable and professional. He was able to diagnose the problem, provide an estimate for services and make the necessary repair quickly. Upon completion of the work, he offered a semi annual service plan, given the age of the equipment (16yrs), I agreed with Daine.
I am very satisfied and look forward to a long lasting relationship.
Thank You
Anthony
Madison Properties”
“Daine is very nice and professional! Awesome experience always!”
“My unit was leaking water due to the drain being clogged up. I
called on a Sunday. The technician came out within and hour and had us up and running. He was friendly and professional. I would definitely recommend Dave Broussard to anyone and I will use them again.”
“Call for service when outside unit signaling trouble….Call was @ night @ around 9pm….Daine came on service call after 10:00pm….really impressed with him & the service he provided. Very polite & helpful. Will come back this am to try to finish job & advise on unit.”
“Serviceman came to home same day I called. He quickly identified problem and upon my approval made the repair. AC is up and running again!! Great service!”
“Technician was prompt and very professional.Estimated price for work done at the beginning of visit actually turned out to be less.All work done was explained before hand.Will never hesitate to call Dave Broussard A/C and Heating for repair work or unit replacement in future.”
“I have always been more than pleased with the team at Dave Broussard. From receptionist (Kendra) to service men like Daine. Always professional & accommodating. On a day like today – for daine & kendra go the xtra Mile for a last minute call-out, we are so grateful!!”
“First time homeowner here- very relieved to have the professional servicemen of this company caring for my unit.”
“Daine was very polite and courteous. I was very satisfied with his work and professionalism.”
“The young man that came by today was professional, knowledgeable, courteous, and personable. And, he did a great job and came and went in a jiffy.”
“I highly recommend the service for our repairs. They always come out in a reasonable time frame and are always friendly. But if I had to repurchase my AC all over again, I would not purchase a Trane. 5 stars for the techs… 1 star for the performance we have had from the very expensive Trane unit we have purchased.”
“Great service with a personal approach. He had a smile on his face even on Easter. He was efficient, fast and friendly.”
“Very pleased with how the technician handled himself.”
“Awesome service. While performing maintenance, Daine noticed a problem with our unit. By the end of the day, the parts were available and he came out and repaired the unit. This was all in one day. Could not have asked for anything else! Great job!”
“Job completed in a timely manner; courteous, professional technician.”
“Daine did a routine maintenance visit and found an issue with a diffuser fan. He was very professional & upfront about everything that he had to do.”
“My initial appointment was for maintenance. However, I noticed a weird noise and asked to have it checked out. My unit was serviced on 11/14 by Kyle and on 11/17 by Daine. Each time it required parts to be changed. Both guys were great and provided awesome service. I would also like to add that anytime I call the office the customer service given is appreciated as well. Thank you all!!!”
“Great customer service. Issues with warranty, but tech worked to help figure it out. All-in-all, it was very pleasant to work with Kendra and Daine.”
“Performed fall heater check. Professional and courteous.”
“Daine was polite & provided excellent service. When inspecting the outside unit, he found a dead bird & he took the initiative to disassemble & remove the bird.”
“Very knowledgeable and prompt on a Sunday afternoon.”
“I am so pleased with the quick response and service from your company. My maintenance service was recently handled by Daine and I was pleased. Everything was fine until yesterday when my house started getting hot. I hesitated to call on a Sunday, but I am so happy that he came and handled the problem. Thanks again.”
“Very thorough maintenance check! Courteous and friendly.”
“Very happy with the work and the service. Daine came out and did a service call and checked my Lennox thermostat Which had been giving intermittent internet Connection. He reassured me that if The problem continues They will replace it on warranty. This is a top-notch company– Sales Installation and service are all 5-star.”
“He did a great job on servicing my unit pleasant attitude , he’s just a great guy, thanks”
“Daine was a great technician. He was professional, explained what he was doing and was meticulous in his clean-up and care of my units. I was very pleased with his service call. Thanks.”
“Very happy with the professionalism and courtest”
“Daine came around 7:00 PM after he had put in a long day’s work. As usual he was very professional and courteous.
Thank you Dave for having such capable technicians.”
“Daine was friendly, did the maintenance and didn’t mine my dogs, which was nice.”
“Daine was friendly, did the maintenance and didn’t mine my dogs, which was nice.”
“Walked in at 4:30 to an 80 degree house on Friday afternoon. I immediately called to see how early I could get someone here on Saturday and to my amazement they said they would send someone out that evening. Sure enough, at around 6:30 Daine showed up and took care of everything. Thank you so much . I did not have to spend the night in an 80 degree house. Also, Daine is so personable as well as knowledgeable and is a credit to your company.”
“Daine came to our home in a quick hurry! Very professional and informational! Checked all the boxes with all the questions we had! Very pleased! Thank you for all the hard work.”
“Daine was very pleasant to have in our house, worked quickly, got it done!”
“My 22 year old A/C went out today-coils freezing up @ 2PM -called Michael about impending replacement unit we discussed a few weeks ago-he set up a service appointment for today-Daine came out @ 6PM with refrigerant and recharged unit-it's now 7:30PM and all cool again!! Guess the old unit won't last the rest of summer-I'm on the list for a new one-at least I won't be sweating waiting for it!! Great service-timely, professional and polite!! Thanks guys!!”
“Showed up quickly after call was made. Fixed the problem in very little time & explained the issue”
“Just as Hurricanes Marco and Laura approached my AC unit quit functioning. Despite the late hour and last minute Kyle and Daine worked hard and found a solitary screw that was the source of the trouble. Both men were professional, courteous and very knowledgeable. Dave Broussard you have a winning pair with these two gentlemen. Thank you. You now have a customer for life.”
“Daine was very courteous and did his work quickly and efficiently. We have been doing business with Dave Broussard for years and their work has been excellent. We have no complaints.”
“He did a great job. It was a simple repair and he gave me some tips on keeping the unit cleaned. Very quick work.”
“exceptional Dain was professional yet explained everything where I understood
Beyond satisfied
Thanks to Daine !!”
“Daine was very professional, knowledgeable, and thorough. I would highly recommend this company.”
“He was amazing got there pretty quick did the work got us cooling.
Happy Customer!!!!”
“Customer for years…. always a very polite Technicians…. These guys go above and beyond for customers!”
“Daine was very professional, competent and fixed my air-conditioner in a timely fashion.”
“Courteous, professional and reliable.”
“He came in and did thorough inspection of the Inside and Outside units”
“Called and they were at my house within 2 hours very pleased with the work”
“Did a great job from Nicole(very courteous and attentive to our ac issues) to Daine(very polite, professional and efficient in his work.”
“After a bit of confusion as to why the unit wasn't cooling after paying $300.00 for service call and adding coolant, Cody explained what was happening and then sent another tech out who stayed until past 9:00. After talking to this tech, Cody got a part from New Orleans the next day and had it installed that afternoon. Between Cody , Nason, Daine and Josh they got my unit running much better until we could get a coil in to replace a leak in our coil that we have now. Thanks to all.”
“This is the second time Daine has come to service our a/c unit and I can not tell you how pleased we have been with his performance!! He is warm and friendly, yet professional, knowledgeable and efficient. He keeps our Trane unit running to perfection and is a pleasure to have in our home. I am planning move to a smaller house soon now that my husband has passed away and intend to continue to have you service the a/c unit over there. It is a pleasure to deal with you people. Keep up the good work.”
“Speedy service response from the office. Very professional and friendly service technician! Honest and upfront about the pricing, which was very reasonable. We will only call these guys for A/C service & repair from now on!”
“Daine was very cordial and efficient. Didn't mind answering questions with clear answers. Good Guy”
“Daube is very courteous and efficient. Great job.”
“Professional, prompt and courteous. Great customer service. Thank you!”
“Very nice and informative. Will definitely contact for services again!”
“First class service! We called and Daine was dispatched to our residence and arrived within the hour. He diagnosed our problem and had it corrected for us. We are now cooling off and very grateful! Thank you!!”
“Everyone that I dealt with provided excellent service. The support from Cody and Hunter was fantastic, going the extra mile to keep me comfortable while we waited for replacement parts; just 24 hours for a replacement attic unit. The Service from all of the field techs was stellar, professional, and right on time! And Paul took plenty of time to ensure I was comfortable with the purchase. Techs ensured they didn't dirty my floors, and gave me absolutely nothing to complain about. Great job from all of your team!!”
“A/C was repaired the same day we called! Service has always been fairly prompt. Parts needed were covered by Trane warranty. The labor charge was pretty steep for a job that took well under an hour – that’s my only disappointment.”
“Very knowledgeable about our A/C. Was able to answer my questions. Very friendly.”
“I was very satisfied with the entire experience. I've had a service contract for several years with concerns from an older house and unit. When it was time to replace from the service to sales to installation was I knew that I made the right decision.”
“I was very pleased with the service and the efficiency and politeness of Daine.
He explained everything he did and answered my questions.”
“I purchased my AC unit in 2007 from Dave Broussard AC and have gotten routine maintenance from his company since then. I have had only positive, professional experiences from office staff and technicians. They are knowledgeable, friendly, and punctual.”
“Dave, I just have to tell you, you have the greatest employees. I called, a time was scheduled , they came promptly, found my problem, ordered the parts, came installed it, and now I am cool. Each person that came was so nice answered my questions, you have the best crew. I have to add a thank you to Cody and Megan for bringing us together.
Jessie Morton”
“Daine was very kind, polite, courteous, and professional. He explained thoroughly what the problem was and also showed me the broken part once he took it off.”