Reviews
Air Conditioner Repair in New Iberia, LA 70563
Air Conditioner Maintenance in Arnaudville, LA 70512
“Always great service, been a customer for many years. Thank you.”
Heat Pump Repair in Lafayette, LA 70508
“Great service, office staff called before service man Nason showed up. Work was done Professionally, an estimate was given for a needed replacement part to prevent future service call. Pleased as usual with my service.”
Air Conditioner Maintenance in Other, LA 70512
“Always great service, been a customer for many years. Thank you.”
Air Conditioner Repair in Lafayette, LA 70508
“We are always pleased with the service, professionalism, and courtesy of Dave Broussard and his entire crew.”
Filter Replacement in Broussard, LA 70518
“Ordered and purchased filter for air conditioner. Cody cut to size and bagged them.”
Air Conditioner Maintenance in Lafayette, LA 70507
“Great service. Came at appointed time and did great job.”
Air Conditioner Maintenance in Lafayette, LA 70508-1853
“Justin was great, very professional, checked everything, was in and out in an hour or so. I am confident the next maintenance visit will be as great.”
Air Conditioner Replacement in Lafayette, LA 70508
“Joseph and his helper were great. Joseph explained many things and answered any and all my questions. The items and duct work installed look great. The old equipment is gone with no mess. I could not be more satisfied with the experience.
I also want to compliment Michael Guilbeau, the salesman. He too was very helpful with explaining options, providing honest suggestions, providing different proposals/options for equipment and financing (more than once… I kept tweeking my choices), etc.”
Air Conditioner Repair in Breaux Bridge, LA 70517
“Every technician y’all have ever sent out Always do a top notch job!!
My only complain is the communication with the after work hours staff. For a business that claims to have 24 hour service, this is very disappointing. I called Friday night 10-28-22 at 11pm. I got a voice message to call another number, so I did. A guy answers the phone I explain to him that the screen has gone black and our AC unit was not working and requested first thing in the morning service and so he took my name and number down. Well, by 10 AM the next morning no one had called or came by and did the service, so i called again and the young lady who answered the call asked if I had spoke with someone, and I told her yes last night gave the guy my name and number, so she said someone should be coming out. I called again 40 minutes later and asked why if I gave the guy my name and number last night and he told me it would be first thing in the morning service have I not heard from anyone yet, I explain to her that I have had a maintenance service contract with y’all for a very long time several years. She said she called the guy that had talk to me the night before and he said he only had my name and number and not my address!!
How can I have a service with you people, you have my name my my number a credit number on file that you obviously know where I live and where to charge me every month but don’t have my address associated with my name and phone number? She told me that the after hours crew may not have had access to that information and that was probably why there was a delay. I find that very hard to believe, but if that is the truth how do you claim to be a 24 hour service company and the people answering your phones after hours do not have access to the name phone number and address of your customers?!?… again communication, this is my only complaint. I hope in the future there is better communication moving forward, thanks.
Sincerely and professionally,
Johnathan N Hebert
jnhlmt@aol.com
337-654-3577
2889 Main Hwy
Breaux Bridge, LA 70517″
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